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Travel Agency
As the name implies, their main function is to act as an
agent, that is to say selling travel
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products and services on behalf of a supplier. Consequently,
unlike other retail businesses, they do not keep a stock in hand. A
package holiday or a ticket is not purchased from a supplier unless a
customer requests that purchase. The holiday or ticket is supplied to them
at a discount. The profit is therefore the difference between the
advertised price which the customer pays and the discounted price at which
it is supplied to the agent. This is known as the commission. A British
travel agent would consider a 10-12% commission as a good arrangement.
Since September 11, 2001 airlines have stopped giving commission to travel
agencies in order to make up for growing cost in security. Therefore,
travel agencies are now forced to charge a standard flat fee, per sale.
However, companies still give them a set percentage for selling their
product. Major tour companies can afford to do this because if they were
to sell a thousand trips at a cheaper rate they still come out better than
if they sell a hundred trips at a higher rate. This process benefits
everyone. |
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As You Like It-Cottages
38 Miller Ave, Mill Valley, CA 94941 415 380-9848
Dance Travel Intl
283 Oakdale Ave, Mill Valley, CA 94941 415 883-3245
France By Heart
PO Box 614, Mill Valley, CA 94941 415 388-3075
Indoasia Tours
319 Miller Ave, Mill Valley, CA 94941 415 388-2210
Just Travel
45 Camino Alto #108, Mill Valley, CA 94941 415 383-1520
Making Travel Inc
219 E Blithedale Ave, Mill Valley, CA 94941 415 388-2625
Marcia Watson
319 Miller Ave, Mill Valley, CA 94941 415 380-8863
MyTravelDiscounter.com
World Wide Travel - Hotels, Airlines, Auto Rentals, City Guides,
Cruises, Golf Vacations, Hit travel Deals, Last Minute Travel Deals,
Vacation Packages, Shop Tickets and much more...
1-888-254-0637 To SAVE Big and receive the
internet discounts use "Promo Code 3536"
Naomi's Travel Desk
Mill Valley, CA 94941 415 383-1432
Small World Travel
21 E Blithedale Ave, Mill Valley, CA 94941 415 388-9335
Worldtek Travel
319 Miller Ave, Mill Valley, CA 94941 415 383-7200 |
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Other commercial operations are undertaken, especially by the larger
chains. These can include the sale of in-house insurance, travel
guides and timetables, car rental, and the services of an on-site
bureau de change dealing in the most popular holiday currencies.
The majority of travel agents have felt the need to protect themselves
and their clients against the possibilities of commercial failure,
either their own or a supplier. They will advertise the fact that they
are bonded (posting a financial bond with an organisation). In the
case of a failure, the customers are guaranteed either an equivalent
holiday to that which they have lost, or (if they prefer) a refund.
Many British agencies (and tour companies too) are bonded with IATA
for those who issue their own tickets, ATOL for those who order
tickets in, or ABTA for those who sell package holidays on behalf of a
tour company.
Of course, a travel agent is supposed to offer impartial travel advice
to the customer. This function almost disappeared with the mass-market
package holiday, and some agency chains seemed to develop a 'holiday
supermarket' concept, in which customers chose their holiday from
brochures on racks and then booked it from a counter. However, a
variety of social and economic changes have now contrived to bring
this aspect to the fore once more, particularly the advent of multiple
no-frills airlines. |
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Cruise Vacations
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